Service Description

Service Description

Established Presence in China

Strategic Partnership With VASEN
Localized, Hassle-Free Services for Consumers

Sino-German Joint Design

German design embodies a rigorous spirit of exploration. However, Annette has always pursued how to make cutting-edge German design more aligned with the regional characteristics, architectural traditions, and living habits of China. To this end, Annette has established dual R&D centers in both Germany and China, enabling technology to better serve the market and innovation to better enhance daily life.

ANNETTE Germany
Director of Design Center

ANNETTE China
Design Delivery Center Team

Installation and Delivery

CONSTRUCTION

8+15-step High-Standard installation

Follow scientific standards instead of traditional experience

Water Supply System Installation

01.Water Supply System Design
02.On-site Installation & Positioning
03.Bracket Fixation and Installation
04.Pipeline Welding and Prefabrication
05.Pipeline Insulation System Installation
06.System Pressure Testing
07.Panoramic Photography of VR
08.Water Supply System Delivery

Heating System Installation

01.Underfloor Heating Installation Design
02.On-site Installation & Positioning
03.Incoming Inspection
04.Inspection of Work Conditions
05.Manifold Installation
06.Main Pipe Embedding and Laying
07.Underfloor Heating Auxiliary Material Laying
08.Underfloor Heating Pipe Installation
09.Manifold Connection
10.Expansion Joint Strip Fixation
11.System Pressure Test and Delivery
12.Underfloor Heating Installation Acceptance
13.Backfill and Pouring Work of Underfloor Heating Installation
14.Equipment Temperature Control System Installation
15.System Commissioning and Delivery

Rigorous Acceptance

acceptance

8+12-step Rigid Control

Further Prevent Potential Water Leakage

Water Supply Acceptance

01.Request Service Voucher
02.Verify Product Traceability
03.Professional Pipeline Pressure Test
04.Inspect Welding Quality
05.Inform Precautions
06.Panoramic Photography of VR
07.Issue Warranty Card
08.Shut down Main Valve for Delivery

Heating System Acceptance

01.Request Service Voucher
02.Verify Product Authenticity
03.Incoming Inspection
04.Inspection of Work Conditions
05.Inspect Coil Installation Spacing
06.Check the Length of Coil
07.Verify Auxiliary Material installation Standards
08.Take Photos of Key Nodes
09.Panoramic Photography of VR
10.Post Warm Reminders
11.Inform Precautions
12.Issue Warranty Card

Three Free Services and One Notification

Free Product Traceability
Free Professional Water Pressure Test
Free 360° Pipeline Photography
Inform Safety Precautions

Digital Platform

digital platform

Digital Management Platform
Intelligent Rapid Response for Order Dispatch
Visualized Real-Time Tracking of Installation
Standardized Process for Safety and Reliability

Maintenance Response

response

2h

Prompt
Response

24h

Rapid
On-site Service

4006-289-289

Service Hotline

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